The terms “We” / “Us” / “Our” / “Company” individually and collectively refer to the Arrabon Platform, and the terms “Visitor” / “User” refer to the users. This page states the Terms of Use under which you may visit this website (www.arrabon.xyz). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we request that you exit this site. We reserve the right to revise these Terms and Conditions at any time by updating this posting; you should visit this page periodically to review them, as they are binding on all users of this Website.
Use of content
All logos, brands, marks, headings, labels, names, signatures, numerals, shapes or any combination thereof appearing on this site, except as otherwise noted, are properties either owned or used under license by the business and/or its associate entities featured on this Website. Use of these properties or any other content, except as provided in these terms or in the site content, is strictly prohibited. You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials for any public or commercial purpose without written permission.
Acceptable website use
Security rules. Visitors are prohibited from violating or attempting to violate the security of the Website, including accessing data not intended for the user, logging into unauthorized accounts, probing or scanning the vulnerability of a system or network, breaching security or authentication measures, interfering with service to any user, host or network, or sending unsolicited electronic mail. Violations may result in civil or criminal liability, and we may investigate and cooperate with law enforcement in prosecuting such violations.
General rules. Visitors may not use the Website to transmit, distribute, store or destroy material that (a) could constitute or encourage conduct that would be a criminal offence or violate any applicable law or regulation, (b) infringes the copyright, trademark, trade secret or other intellectual-property rights of others or violates privacy or publicity rights, or (c) is libellous, defamatory, obscene, threatening, abusive or hateful.
Indemnity
The User agrees to indemnify and hold harmless the Company, its officers, directors, employees and agents from and against any claims, actions, demands, liabilities, losses and damages arising from or resulting from their use of www.arrabon.xyz or their breach of these terms.
Liability
User agrees that neither the Company nor its group companies, directors, officers or employees shall be liable for any direct, indirect, incidental, special, consequential or exemplary damages resulting from the use of, or inability to use, the service, or for the cost of substitute goods or services, or resulting from any goods, data, information or services obtained, or messages received or transactions entered into through the service, or from unauthorized access to or alteration of a user's transmissions or data. In no event shall the Company's total liability to the User exceed the amount paid by the User to the Company, if any, related to the cause of action.
Disclaimer of consequential damages
In no event shall the Company or any parties or entities associated with the corporate brand be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data or business interruption) resulting from the use or inability to use the Website and its material, whether based on warranty, contract, tort or any other legal theory, and whether or not advised of the possibility of such damages.
Refund policy
At Arrabon, we strive to provide the best experience for our users. In certain circumstances you may be eligible for a refund:
- Eligibility: the platform experiences significant downtime or technical issues preventing access to essential features, or fails to deliver the promised functionality or meet the specifications in the service agreement.
- Request process: submit a refund request to customer support within 30 days, with detailed information about the reason, including supporting evidence, an incident report or documentation.
- Evaluation: our team evaluates each request against the eligibility criteria and may request further clarification or documentation.
- Processing: approved refunds are initiated within 15 days, using the original payment method.
- Non-refundable items: fees or charges for third-party services or transactions, and services or features explicitly stated as non-refundable. Third-party platforms hosting Arrabon technology are responsible for their own uptime.
If you have any questions regarding our refund policy, contact our customer support team at support@arrabon.xyz.